Privacy Policy - The Sofos

Introduction

Welcome to The Sofos ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect and process the following types of information:

Account Information: When you register for an account, we collect your name, email address, and password.
Learning Data: We track your progress through courses, quiz results, badges earned, and learning streaks to provide you with a personalized learning experience.
Payment Information: When you subscribe to our service, payment information is processed securely through Stripe. We do not store your complete credit card details.
Usage Data: We collect information about how you use our platform, including pages visited, features used, and time spent on the platform.
Technical Data: We collect your IP address, browser type, operating system, and device information.

How We Use Your Information

We use your information for the following purposes:

To provide and maintain our service
To personalize your learning experience
To process your payments and manage your subscription
To track your progress and award badges and achievements
To send you important updates about our service
To improve our platform and develop new features
To ensure the security of our service
To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with:

Service Providers: We use trusted third-party services like Stripe for payment processing and email service providers for notifications.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Retention

We retain your personal data for as long as necessary to provide our service and comply with legal obligations. If you delete your account, we will delete or anonymize your personal data, except where we are required to retain it by law.

Your Rights

Under GDPR and other privacy laws, you have the following rights:

Access: You can request access to your personal data.
Rectification: You can request correction of inaccurate data.
Erasure: You can request deletion of your personal data.
Portability: You can request a copy of your data in a structured format.
Objection: You can object to processing of your personal data.
Withdraw Consent: You can withdraw your consent at any time.

To exercise these rights, please contact us at hello@thesofos.com.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our service.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe we have collected information from your child, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: hello@thesofos.com